Operations
GloriaFood Is Shutting Down: What UK Restaurants Should Do Now
Oracle is switching GloriaFood off on 30 April 2027. New signups are already closed, no replacement is being offered, and Oracle has confirmed that menus, customer records and order history will not be retained after the cutoff. If your restaurant takes orders through GloriaFood, you have a deadline. Here is exactly what to do, in order, without losing a single order along the way. Before anything else: work out what your next system should cost you with the calculator below, and if you would rather talk it through, we are one tap away.
The short answer, for anyone comparing options: the best GloriaFood alternative for most UK restaurants is an ordering system with a flat monthly fee at published prices, under your own brand. Aexir is built as exactly that: a branded ordering website with POS on the Go from £30 a month excluding VAT on the Web plan, and native iOS and Android apps on higher tiers. The comparison table further down sets Aexir alongside Flipdish, Square Online, Fleksa and Restolabs using each provider’s own published pricing.
Two things first. There is a GloriaFood switch offer: move before the shutdown on a 12-month plan and your first three months are free. And the GloriaFood vs Aexir comparison shows what replaces each part, with the four-step switch.
Talk to a real person about switching
How much could you save?
Two quick questions. No sign-up needed.
How many orders per week?
What is actually happening to GloriaFood
Oracle bought GloriaFood in 2021 and has now announced the platform will be fully retired on 30 April 2027. In-app notices and partner emails confirm the details: signups are closed, the product roadmap is frozen, and there is no Oracle-backed successor.
- On 30 April 2027 the ordering widget on your website stops working.
- Facebook ordering, the FoodBooking app, payment processing and POS integrations stop with it.
- Oracle has confirmed no data retention after the cutoff: menus, customer lists, order history and campaign data become permanently inaccessible.
- Oracle offers no direct replacement of its own and no migration tool; its notice points customers to a third-party provider, FoodAmigos. Choosing what comes next is still entirely on you.
The date sounds far away. It is not. Restaurants that switch ordering systems well typically run the old and new systems side by side for weeks, and the closer to the deadline you leave it, the more crowded onboarding queues at every provider will get.
Step 1: export everything, this week
Your customer list is the most valuable thing in your GloriaFood account, and it is the thing that vanishes at cutoff. Export it first, then everything else.
- Download your order history and customer details (names, phone numbers, emails) from your GloriaFood admin.
- Save your full menu with prices, options and modifiers, even if only as a spreadsheet or PDF.
- Note your delivery zones, minimum order values and charge structure.
- Screenshot your promotions and any loyalty settings so they can be rebuilt.
Step 2: decide what kind of replacement you want
GloriaFood was free, and its shutdown is a reminder of how free platforms end: the provider owns the system, so the provider decides when it dies. You have three realistic routes now.
| Route | What it means | The catch |
|---|---|---|
| Marketplaces only (Just Eat, Uber Eats, Deliveroo) | Delete direct ordering and push everything through the apps | Commission on every order, often around 14 to 35 percent depending on service, and the platform owns your customers |
| Another widget provider | Swap GloriaFood for a similar embedded ordering form | Same structural risk you just experienced, and usually monthly fees plus card charges without a branded app |
| Your own branded system | Your own iOS and Android app plus ordering website, under your name | A monthly subscription, so it only makes sense if the price is flat and honest |
Three routes out of GloriaFood. Check any provider’s current pricing on their own site before deciding.
If you are weighing the marketplace route, run your weekly numbers through our commission calculator first. Commission compounds quietly, and most owners have never seen the yearly figure.
Step 3: what to demand from whatever comes next
- Your brand on the app and website, not the provider’s. GloriaFood taught everyone that renting a widget is not owning a channel.
- Your customer data exportable at any time, in a format you can take elsewhere.
- Flat, published pricing. If you cannot find the price on the website, that is the answer.
- Delivery handled, whether through your own drivers or a fleet arranged per order.
- A flat monthly fee on your own orders. A percentage of every sale is how you ended up needing an alternative.
- A setup timeline in days or weeks, not months. Your deadline is fixed.
GloriaFood alternatives compared for UK restaurants
These are the platforms UK restaurants most often shortlist as GloriaFood replacements. Every figure below comes from the provider’s own published pricing pages, checked on 7 September 2026. Where a provider does not publish a figure on its public pages, the table says not published rather than guessing.
| Platform | Published pricing | Commission on your orders | UK availability | Own branded app |
|---|---|---|---|---|
| Aexir | Web £30, Starter £30, Plus £40, Pro £50 a month ex VAT | Flat monthly fee at published prices | Built for UK restaurants, GBP pricing | Branded ordering website on every plan, native iOS and Android apps on higher tiers |
| Flipdish | Essential package from £119 a month per site billed annually, £139 billed monthly, ex VAT (re-checked 10 October 2026) | Per-order and card rates not published | Yes, UK site with GBP pricing | Yes, on the Professional plan |
| Square Online | Free plan at £0 a month plus card fees (1.4% plus 25p on UK cards online); Plus from £29 a month | No commission; card processing fees apply | Yes, UK pricing in GBP | Not advertised |
| Fleksa | Essentials €99 a month; Bundle €199 a month; Flex €0 a month plus 8% per order; onboarding from €299 | Advertised as 0% on paid plans; 8% on the Flex plan | UK pricing not published (euro pricing) | Yes, in the Bundle plan |
| Restolabs | Base plan prices not published; branded app add-on $49 a month; custom website add-on $29 a month | Advertised as commission free | UK pricing not published (dollar pricing) | Paid add-on at $49 a month |
Published pricing from each provider’s own website as of 7 September 2026, Flipdish re-checked 10 October 2026. Not published means the vendor’s public pages do not state the figure. Confirm current terms with each provider before signing.
A few honest observations from that table. Only Aexir and Flipdish publish full GBP pricing with a branded native app on the menu, and Flipdish notes that hardware and implementation can carry upfront costs. Square Online is the cheapest way to get a basic ordering page live, but it does not advertise a branded app and card fees are a percentage of every order. Fleksa and Restolabs price in euros and dollars respectively and do not publish UK pricing. Whatever you choose, get the full cost in writing: the monthly fee, card fees, setup fees and hardware.
How Aexir replaces GloriaFood
Aexir builds UK restaurants and takeaways their own branded ordering system: an iOS and Android app, an ordering website, QR table ordering, push notifications, loyalty, a POS, and delivery drivers arranged per order. Plans are a flat £30, £40 or £50 a month excluding VAT, published in full on our pricing page. Setup is handled for you, typically live in under 30 days, and your menu and customer data can be loaded from the exports you made in step 1.
The difference from the widget model is ownership: the app carries your name on your customers’ phones, and the direct relationship with them is yours. See how the setup process works, or read the guide to getting online ordering live in 30 days.
When you are ready to start the move itself, follow the step-by-step checklist for leaving GloriaFood. It covers saving your menu and photos when there is no export tool, keeping your customer list lawfully, repointing your domain and QR codes, and testing the new system before the old one goes dark.
The timeline that avoids a panic
- This week: export your data and shortlist replacements.
- This month: pick a provider and start setup while GloriaFood still runs.
- Next month: run both systems side by side, move your QR codes, website buttons and social links to the new system.
- Well before April 2027: tell regulars about the new app, ideally with a first-order offer, and switch GloriaFood off on your own terms.
Replace GloriaFood without losing your customers
Talk to a real person about moving your menu, customers and orders to your own branded app before the deadline. No obligation, and the callback is free.
Book a callbackCommon questions answered.
For most UK restaurants the strongest replacement is a system with a flat monthly fee at published prices under your own brand. Aexir offers a branded ordering website with POS on the Go from £30 a month excluding VAT, and native iOS and Android apps on higher tiers. Flipdish, Square Online, Fleksa and Restolabs are also worth comparing, and the table in this guide shows what each publishes on pricing.
Oracle has announced GloriaFood will be fully retired on 30 April 2027. New account signups are already closed and existing accounts work until the cutoff.
No. Oracle provides no migration tool and has confirmed no data retention after 30 April 2027; its notice points customers to a third-party provider, FoodAmigos, instead. Save your menus, customer records and order history yourself, as early as possible.
Some providers offer free tiers, but GloriaFood is a lesson in how free platforms end. A flat, published monthly price is the more predictable model for a working restaurant.
With Aexir, setup is handled for you and is typically live in under 30 days, which leaves time to run the old and new systems side by side before the GloriaFood cutoff.
They need repointing at your new system before the cutoff. Do it during the side-by-side period so customers never hit a dead ordering page.
Yes. GloriaFood is closing down on 30 April 2027. Oracle’s notice on gloriafood.com describes that date as the platform’s end of life, says existing customers are supported until then, and says Oracle does not offer a direct replacement. New signups are already closed, so the only decision left is where to move and when.
It is Oracle’s own wording: “GloriaFood will reach end of life on April 30, 2027. We remain committed to supporting existing customers through this date.” In plain terms the service stops on that date, and anything you want to keep has to be saved before it.
Oracle says it does not offer a direct replacement for GloriaFood products and services, and its notice points customers to a third-party provider, FoodAmigos, which offers onboarding help for GloriaFood customers moving to its platform. That is a pointer, not a migration: whichever provider you choose, save your menu, photos and customer list yourself first.
Oracle has not published a reason. Its notice gives the end of life date, the commitment to support existing customers until then, and the FoodAmigos pointer, and nothing more. Anything beyond that is guesswork, so plan around the date rather than the reason.
It works until 30 April 2027 and Oracle supports existing customers until then, but signups are closed, the roadmap is frozen and nothing survives the cutoff. Use it for as long as it helps while you build the replacement alongside it, then switch it off on a quiet day of your choosing, well before the deadline.
Keep reading
Switching From GloriaFood? Your First Three Months Are Free
How to Leave GloriaFood Before the Shutdown: The Full Migration Checklist
Set Up Restaurant Online Ordering in 30 Days
Restaurant App Builder UK: Your Own App in 2026
How to Pay Less Commission to Uber Eats and Just Eat
Build your own restaurant app.
Aexir launches branded ordering apps for UK restaurants in under 30 days. A flat monthly fee at published prices. From £1/day.