aexir
aexir
Log inBook a demo
Built-in loyalty

Turn one-time customers into regulars.

Bronze/Silver/Gold/Platinum stamp tiers and 1-point-per-£1 redemption (100 points = £1 to spend), all built into your branded app. No third-party loyalty platform. No per-redemption fees.

4
Stamp tiers
1pt
Per £1 spent
100
Points = £1 to spend
£0
Per-redemption fees
What's included

Three loyalty tools, all under your brand.

Every Aexir app comes with the full loyalty stack. The same flow is live in pizzerias, cafés, kebab shops, curry houses, gastropubs, and chippies running on Aexir today.

Customer scrolling a branded loyalty card on a phone
Feature 01
Stamp tiers
Stamp tiers

Bronze, Silver, Gold, Platinum.

Four tiers, every app. Each one unlocks a giveaway item you choose. Free garlic bread at Bronze, free side at Silver, free main at Gold, full meal at Platinum. Customers progress automatically as they order; current tier and next reward are shown live on the home screen.

  • Four ready-made tiers, fully customisable names and rewards
  • You pick the giveaway item at each tier
  • You set the threshold to reach each tier (e.g. 5 / 10 / 20 / 40 orders)
  • Auto-progress on every paid order, no scanning required
A coin-stamped points dial, illustrating point accumulation
Feature 02
Points
Points

1 point per £1 spent.

Customers earn 1 point for every £1 they spend. 100 points are worth £1 to spend on a future order. Simple to explain at the till, transparent for customers, painless for staff. Points stack with stamp tiers, so customers earn both at the same time without doing anything extra.

  • 1 point per £1, auto-credited on paid orders
  • 100 points = £1 redemption value
  • Redeem at checkout in one tap
  • Refunds reverse the points cleanly
Loyalty analytics dashboard with retention chart
Feature 03
Insights
Insights

Track redemption and retention.

Every loyalty action is logged. The admin dashboard shows which campaigns drive repeat orders, which customers are at risk of churning, and what your average customer lifetime value looks like. Filter by tier, location, or time window.

  • Redemption rate per campaign
  • Customer lifetime value by segment
  • Churn-risk score (no orders in 30/60/90 days)
  • Top loyalty earners per location
In practice

What our restaurants actually run.

Three live setups from the Aexir client base. Pick what fits, change anything in the dashboard at any time.

Pizzeria loyalty example
Pizzeria
Setup. Tiers: Bronze = free garlic bread, Silver = free side, Gold = free dessert, Platinum = free pizza. Plus the standard 1-point-per-£1 (100 points = £1 off).
Result. Repeat-order rate up from 28% to 47% in 8 weeks. Average basket up 14% as customers chase the next tier.
Café loyalty example
Café
Setup. Tiers: Bronze = free hot drink, Silver = free pastry, Gold = free sandwich, Platinum = free brunch. Points pool the same.
Result. Average orders per customer per month went from 2.1 to 3.4. Bronze-to-Silver conversion at 38% within 4 weeks.
Curry house loyalty example
Curry house
Setup. Tiers: Bronze = free naan, Silver = free starter, Gold = free dessert + free delivery, Platinum = free main course. Points pool the same.
Result. Average basket size up 18%. Gold customers order 2.3× more often than Bronze.
Customer using the branded ordering app
The customer journey

Easy to earn. Effortless to redeem.

Customers don't think about loyalty until it pays out. Aexir handles the bookkeeping silently in the background, then surfaces the reward at exactly the right moment.

  1. 1
    They place an order
    Stamps and points are credited automatically the second payment confirms. No scanning, no till input.
  2. 2
    They see progress
    The home screen shows their stamp tier, points balance, and next reward, all in your brand colours.
  3. 3
    They get nudged
    Push notification when a reward unlocks, when they're one stamp away from the next tier, or when their tier is about to expire.
  4. 4
    They redeem at checkout
    Tier giveaway and points are one tap at checkout. Refund handling is automatic.

Common questions answered.

No. Loyalty is built into your branded ordering app. Stamp tiers and points all live on the same home screen as the menu. No external loyalty platform, no third-party fees.

Automatically, the moment a paid order is confirmed. There is no scanning, no manual stamp pressing, and no staff training needed. Refunds reverse the stamps and points cleanly.

Yes. Every paid order credits both: 1 point per £1 toward redemption (100 points = £1 to spend), and progress toward the next stamp tier (Bronze → Silver → Gold → Platinum). The two pools are independent, so customers earn both without doing anything extra.

If the order goes through your Aexir POS or QR table-ordering, yes, automatically. If it’s a walk-in cash order with no app account attached, no, but staff can enter the customer’s phone number at the till to credit them retroactively.

Yes. Every campaign (stamp tier thresholds, tier giveaway items, points rate) can be changed or paused from the admin dashboard. Changes take effect immediately for new orders. Already-earned stamps and points are preserved.

Yes. If you have the £10/month branded ordering website, customers earn the same loyalty whether they order from the app or the website. One account, one balance.

Nothing. Loyalty is included in the standard Aexir subscription. You set up campaigns from the admin dashboard, no per-stamp or per-redemption fees.

Ready to keep customers coming back?

Loyalty comes built into every Aexir subscription. Get set up in under 30 days, no commission, no per-redemption fees.