Contact
Support when you need it. Sales when you're ready.
Choose the right team below and we'll get back to you quickly.
Real humans
A small UK team, on your side.
When you email us, an actual person replies. We reply fast, we build fast, and we keep you in the loop.
Ordered food from a restaurant that uses Aexir?
Aexir builds the ordering software; your order was placed with, prepared by and sold by the restaurant itself. For anything about an order, delivery, refund or complaint, contact the restaurant or takeaway directly using the contact details in their app or on their website; we have no access to your order and cannot change or refund it. If the app itself has a technical fault (crashing, login trouble, payment errors), email support@aexir.com and we'll help.
Skip the back and forth
Happy to get started?
Begin your onboarding. It'll take 2 minutes.
Send us a message
Whether you're interested in getting started or have a question, fill this in and we'll get back to you quickly.
Get started with Aexir
Tell us about your business and we'll send a personalised quote within 24 hours.
Email reply
Within 24 hours
Available on request
Data requests
Processed in 5 days
Request data deletion
Under GDPR you have the right to erasure. Fill in the form below and we will process your request within 5 working days.
Other queries
Press, partnership enquiries, or anything else, use this form and we'll route your message to the right person.
Common questions answered.
Most apps go live within a month from when you share your branding.
Plans start from £1/day. No percentage games, just a flat subscription at published prices. Contact sales for a personalised quote.
Yes. Delivery is handled through our integrated courier network of trusted delivery partners, dispatched automatically per order. You don't manage delivery logistics.
The restaurant, directly. Aexir builds the ordering software, but every order is placed with and sold by the restaurant itself, so order questions, delivery issues, refunds and complaints are handled by them; their contact details are in their app. Contact Aexir only for technical faults with the app itself.
Absolutely. Many clients run both while transitioning. Over time, regulars shift to your own app.
You own 100% of your customer data. Unlike third-party platforms, we never sell or restrict access.
Use the data deletion form on this page. We process requests within 5 working days.
No. Cancel any time. We earn your business month to month.
Dedicated support via email. We respond within 24 hours on working days.