Contact
Support when you need it. Sales when you're ready.
Choose the right team below, or email, call or WhatsApp us.
Real humans
A small UK team, on your side.
When you email us, an actual person replies. We build your ordering system with you and keep you in the loop.
Ordered food from a restaurant that uses Aexir?
Aexir builds the ordering software; your order was placed with, prepared by and sold by the restaurant itself. For anything about an order, delivery, refund or complaint, contact the restaurant or takeaway directly using the contact details in their app or on their website; we have no access to your order and cannot change or refund it. If the app itself has a technical fault (crashing, login trouble, payment errors), email azim@aexir.com and we'll help.
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Build it yourself today
Choose your plan, design your app and website, then sign and pay in one step.
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Whether you're interested in getting started or have a question, fill this in and we'll get back to you.
Get started with Aexir
Tell us about your business and we'll come back to you with the plan that fits and its published price.
azim@aexir.com
Phone and WhatsApp
+44 7459 538484
Data requests
Processed in 5 days
Request data deletion
Under GDPR you have the right to erasure. Fill in the form below and we will process your request within 5 working days.
Other queries
Press, partnership enquiries, or anything else, use this form and we'll route your message to the right person.
Common questions answered.
Most apps go live within a month from when you share your branding.
Web and Starter are £30 a month, Plus is £40 and Pro is £50, all ex VAT, a flat monthly fee at published prices. Card processing is 2.5% + 30p per transaction and additional locations are £1 a day each. Every price is published on the pricing page at aexir.com/pricing.
No. Aexir has no delivery fleet. In the UK, partner couriers can be dispatched per order from the till and are charged per delivery on top of your subscription if you use them. You can also use your own drivers.
The restaurant, directly. Aexir builds the ordering software, but every order is placed with and sold by the restaurant itself, so order questions, delivery issues, refunds and complaints are handled by them; their contact details are in their app. Contact Aexir only for technical faults with the app itself.
Yes. Aexir runs alongside Just Eat, Deliveroo and Uber Eats. It is not connected to them: marketplace orders stay on the marketplace, and orders through your own app and website come into Aexir.
You do. The restaurant owns its customer list, and Aexir never sells it or restricts your access to it.
Use the data deletion form on this page. We process requests within 5 working days.
Technical support is included in the monthly fee. Email azim@aexir.com, or call or WhatsApp +44 7459 538484.