Aexir, Contact Us
Contact Aexir

Support when you need it.
Sales when you're ready.

Choose the right team below and we'll get back to you quickly. Whether you're looking to get started, need help, or have a specific request, we've got you covered.

Fast response: We aim to reply within 24 hours (Mon–Fri).
Best results: Include your business name and what you're trying to achieve.
No spam: We only use your details to respond to your enquiry.

Get started with Aexir

Tell us about your business and we'll send a personalised quote within 24 hours.

Sends to our sales team. We reply within 24 hours.

Email Us Directly

Contact the right team in one click

Pick Sales for pricing, onboarding, and demos. Pick Support for help with your account, orders, or technical questions.

Sales

Contact Sales

Pricing questions, onboarding, a quick demo, or switching from big platforms to your own app.

Support

Contact Support

Account help, technical issues, delivery operations, troubleshooting, or anything not working as expected.

Request Forms

Specific requests? We'll handle them properly.

For account removal, data deletion, or anything that doesn't fit Sales or Support, use these forms.

Delete my data / remove my account

Submit a request and we'll confirm your identity and process it. Please include the email or phone number linked to your account.

We'll verify your identity before processing. Requests are typically actioned within 5 working days.

Other queries

Partnerships, press, invoices, technical questions, or anything that doesn't fit the categories above.

Include as much context as possible so we can route your enquiry to the right person.

Help

Quick answers before you message

Some of the most common things people ask us.

How long does it take to get my app live?

Most apps go live within a month from when you share your branding. We handle the build, app store submission, and testing, you just provide your menu, logo, and brand colours.

How much does it cost?

Plans start from £1 a day. Exact pricing depends on number of location. There are no commissions per order, just a flat monthly subscription. Contact sales for a personalised quote.

Do you provide delivery drivers?

Yes, Aexir has its own delivery network. Your orders are fulfilled by our drivers, so you don't need to manage delivery logistics yourself. It's all included in your plan.

Can I use Aexir alongside big platforms?

Absolutely. Many of our clients run Aexir alongside third-party platforms while they transition. Over time, most move their regulars to their own app to save on commissions.

What happens to my customer data?

You own 100% of your customer data, names, emails, order history. Unlike third-party platforms, we never sell or restrict access to your data. It's your business, your customers.

How do I delete my account or data?

Use the data deletion form above. We'll verify your identity and process the request within 5 working days. You can also email support directly.

Is there a contract or lock-in?

No long-term contracts. You can cancel at any time. Discuss with us for customised contracts.

How does support work?

You get dedicated support via email. We aim to respond within 24 hours on working days. For quick questions, you can also use the chat bubble on this page.

Ready to own your orders?

Get a personalised quote and have your app live within a month.

Get Started View Pricing